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Write to a person.

No ticket numbers. What you write here lands with somebody who can answer, and the reply comes to your own address.

A person replies, usually within a working day.

Or write directlysupport@hodhodan.comThe same mailbox, from your own mail client — and a copy in your own sent folder.

What to write about

Not a support question

If you are a student, your school is the right address.

We do not hold your place, your timetable or your marks — your school does, and it is the only one that can change them. Sign in and use the messages in your course, or write to the school directly. A question sent here about one school's lessons has to be forwarded to them anyway, and that is a day lost.